PRIVACY / TERMS OF USE
Privacy and Terms of Use

OVERVIEW
Xela AID Partnerships for Self Reliance (Xela AID), operators of  www.xelaaid.org recognize the importance of protecting the privacy of the users of this Web site. Except when express permission is specifically and knowingly provided by you, the Web site user, Xela AID collects no personally identifying information about individuals. The name, address, and payment information (if applicable) that the user might provide when using this Web sites may be processed or disclosed by Xela AID as permitted under the Web site’s Terms of Use, which the user agrees to upon utilizing the information and services of www.xelaaid.org. It is necessary to gather certain information from you in order to provide an efficient and pleasant shopping experience. By using a number of security technologies in our Web site, we maintain as a priority the privacy of your information. We also adhere to strict policies preventing the unauthorized use of your personal information. Information collected is for internal use only; WE DO NOT SELL OR COLLECT PERSONAL INFORMATION FOR THE USE OF OTHER PARTIES. Finally, please note that this policy applies only to www.xelaaid.org, and not to any sponsors’ or partners’ Web sites to which we link. 

INFORMATION COLLECTED
Information we collect from you is used to help us monitor site usage and traffic patterns of our supporters to the extent that it serves our understanding of our supporters, their interests and needs. Xela AID will maintain appropriate safeguards to ensure the security, integrity, and privacy of the information. Statistical aggregate information, as well as personal information, is collected for internal and administrative purposes. Any public disclosure of aggregate information regarding site usage and traffic, which is necessary for business marketing purposes, is always devoid of any personally identifying information.

COOKIES
In addition to information you submit, we may also utilize cookies, which are small pieces of information sent to your Web browser by a Web site that you visit. Used as a method of tracking, the use of www.xelaaid.org to provide a safe, secure, and convenient shopping experience, cookies also enable Xela AID to relate a visitor’s use of Xela AID information to any information that the visitor may have specifically and knowingly provided to Xela AID. Any such voluntarily provided information, if applicable, may be used by Xela AID for editorial, marketing, or promotional purposes. Such identifying information, if applicable, will not be transferred to any other party unless otherwise stated at the time of collection.

CHILDREN AND PRIVACY
Xela AID is concerned about protecting children’s privacy. If you are 12 years of age or younger, we do not want your personal information. Please do not submit any personal information to us. There may be some areas within www.xelaaid.org where people may post messages or provide feedback, but children are again discouraged from providing any personal information. If a visitor known to be a child (under the age of 13) sends an e-mail to Xela AID, we will only use it to respond to the e-mail and not to create profiles or otherwise retain the information.

SECURE SHOPPING
Xela AID Partnerships for Self Reliance has incorporated the latest Internet technological standards into the design of the secure purchase areas of www.xelaaid.org We also monitor network traffic to identify unauthorized attempts to access, upload, or change information on the Web site and across the network. Under no uncertain terms, any information you send us while within the secure shipping area is protected by 128-bit “Secure Socket Layer” SSL encryption, making your transaction safe and reliable. You can tell whether you are in our secure shopping area by viewing the lock or key at the bottom of your browser—an unlocked or broken key (depending on your browser) means you are in an unsecured area.
Shopping on the Internet is safe, and online credit card transactions are no more risky than other means of shopping. Our encryption methods make credit card fraud even more difficult than mail or phone orders, or even in-person purchases. If you experience fraudulent use of your credit card as a result of using our Web site, notify your credit card company per its rules and procedures. Most credit card companies will either cover the fraudulent purchases or hold you liable for no more than $50.

As a standard Internet practice, should your credit card company hold you liable for some portion of a fraudulent charge at www.xelaaid.org we’ll reimburse you for the maximum liability of $50, provided the purchase was made through our secure server.
Xela AID needs to know your name, e-mail address, shipping address, credit card number and expiration date in order to process and fulfill your order. We might also request additional information that you choose to submit about your interests or feedback about our site and products so that we can provide a better shopping experience for you. The name, address, and payment information that the user might provide when using www.xelaaid.org may be processed or disclosed by Xela AID as permitted under the Web site’s Terms of Use, of which the user agrees to upon utilizing the information and services of the Web sites.

REFUND AND EXCHANGE POLICY
We appreciate your donation.  All donations and event registrations are nonrefundable.  Should you not be able to attend an event you have registered for, your registration will be treated as a donation. If you believe we have made an error in processing, please call us at (951) 733-2588. Thank you for your support.

• Returns/Exchanges Policy Overview
 
You may return items fulfilled by the Xela AID Marketplace if you find them flawed or to be a product other than that which you ordered, only. Items must be returned within 30 days of delivery for a replacement. We'll also pay the return shipping costs if the return is a result of flawed product or our error.  Just follow our Returns Guidelines below or call us at
(951) 733-2588, and we will guide you through the process.

Send items in their original packaging by US Mail to: 
Xela AID
3571 Windspun Drive
Huntington Beach, CA 92649

You should expect to receive your replacement within three weeks of giving your package to the return shipper; however, in many cases you will receive a replacement more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), and the time it takes us to process your return once we receive it (3 to 5 business days).
We regret that we are unable to exchange any item that is not in its original condition, is damaged, or is missing parts for reasons not due to our error. 

YOUR CONSENT AND CHANGES TO POLICY
By using www.xelaaid.org, you consent to this Privacy Policy and the Terms of Use. This privacy policy may be changed at any time. Please check this page periodically for any changes. Your continued use of www.xelaaid.org following the posting of any changes constitutes your acceptance of the website.

TERMS OF USE
The website www.xelaaid.org is owned and operated by Xela AID Partnerships for Self Reliance (Xela AID). This Web sites is offered to the user on the condition the user accepts without modification the terms, conditions, and notices contained herein. By accessing and using these Web sites, the user of www.xelaaid.org to the following terms:
The websites www.xelaaid.org contains material which is derived in whole or in part from material supplied by the Xela AID Partnerships for Self Reliance and other sources, and is protected by copyright and trademark laws. This site is for your personal, noncommercial use, and you may not modify, copy, sell, distribute, transmit, display, perform, reproduce, publish, or license any material from this site, including code or software.

• Copyright
All contents of this Web sites is: Copyright © 2011 Xela AID Partnerships for Self Reliance, 3571 Windspun Dr., Huntington Beach, CA 92649. All rights reserved.
All other names of Xela AID Partnerships for Self Reliance, programs and products are trademarks, registered trademarks, or service marks of Xela AID Partnerships for Self Reliance.

• Applicable Laws
As a visitor of www.xelaaid.org, you shall abide by all applicable federal, state, or local laws, including, but not limited to, areas such as libel, slander, indecency, trade libel, product disparagement, harassment, invasion of privacy, obscenity, indecency, and copyright and trademark infringement.
Information on these Web sites includes intellectual property that is protected under copyright, trademark, and other intellectual property laws of the United States. These applicable laws generally prohibit the unauthorized reproduction, distribution, or exhibition of all text, photographic and graphic (art and electronic) images; music, sound, and video samples; and other protected materials. Violation of applicable Intellectual Property Laws may give rise to civil and/or criminal penalties.

• Limitations of Liability
Use of www.xelaaid.org is at the discretion of the user. Under no circumstances shall the Xela AID Partnerships for Self Reliance (Xela AID), its trustees, officers, employees, members, or agents be liable for any direct, indirect, incidental, special, or consequential damages that may result from the use of, or the inability to use, Xela AID materials, including those consisting of these Web sites. You specifically acknowledge and agree that Xela AID is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any Xela AID material, or with any of Xela AID's terms and conditions, your sole and exclusive remedy is to discontinue using or visiting www.xelaaid.org.
Pages within these Web sites may contain links and pointers to other Internet Web sites that are maintained by third parties and are not under the control of Xela AID. Accordingly, Xela AID makes no representation or endorsement concerning the content of any third party Web site, which you shall review "as is" and use at your own discretion.

• Modifications
These Terms of Use may be modified by Xela AID Partnerships for Self Reliance at any time and will be binding at the time of implementation. Users have the responsibility of reviewing the Web sites' terms and conditions.